Article Purpose: Learning an overview of the Arenas feature.
Navigating the Arena Module
Note: The arena module enables you to view key information about the health and history of the automated production system installed in your arena. From the page of your arena you have the ability to edit streaming parameters for games taking place in that arena. In this module you will be able to view all arenas for which you have the rights to schedule games.
1.) First, please navigate to https://sportshub.keemotion.com/arenas or click on the Arenas icon in the Sportshub menu on the left.
2.) Select an arena from the arenas listed on the left sidebar.
Details Page of your Arena
Online/Offline Indicators
Shows if your arena is online or online (i.e. Server in-venue has power and Internet connection).
If the arena is offline and you are not expecting it to be offline, please try to address the issue and get the arena back online as soon as possible.
Streams
This menu lists the competitions that are streamed from this arena.
The bandwidth required to stream games from each competition is reported for review of whether the arena has enough bandwidth available.
Clicking on the edit icon will navigate you to the Stream configuration edit page. Click this link to learn "How to Edit a Stream Configuration".
Upcoming recordings
Shows your upcoming recordings within the next 10 days.
Upcoming recordings have view and edit icons.
The edit icon enables you to update information about a game, as described in the following article's link: https://support.synergysports.com/support/solutions/articles/77000574919-how-to-edit-a-recording-that-is-already-scheduled.
You do have the option to schedule a new game to be recorded in your arena using the "Add Game" button. Please use the following link if you need to go through the process of scheduling a recording: https://support.synergysports.com/support/solutions/articles/77000574917-how-to-schedule-a-recording.
Contacts
Shows contact information for your arena.
Note 1: You can expand the row within contacts in order to see more information.
Note 2: You can add/edit your contacts.
Upload Bandwidth Chart
Shows chart with historical upload bandwidth data.
Network Tests
You have the ability to run network tests for your arena.
Server IP addresses
Shows public and local IP addresses.
Friendly Reminder: If you need any further assistance, please feel free to contact us by using the following e-mail address support@synergysports.com and we will be more than happy to help!
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