How to Reset the Cameras Using a Network Interface Switch Device

Modified on Tue, 10 Sep at 5:29 PM

Friendly Reminder: For the most up-to-date information regarding this article, please use the following link: https://confluence.sportradar.ag/pages/viewpage.action?pageId=506711813

 
The goal of the commands listed below are the following:
  • To reset the cameras
  • To check to see if the system has a switch
  • To check and see if the connection with the switch is working properly
Is a compatible switch installed? Please use the command below within terminal/command prompt to find out this information. 
kee-switch info

The output should be the following below:




In case you did not

 have a compatible switch, you will see the information displayed below:



You can determine if a switch is being used by typing in the following command kee camera detect within terminal or command prompt :

How to reset cameras? These commands below will:
  • Connect to the switch
  • Power off all ports
  • Power on all ports
"If a switch IP is detected, it's used by default. To enforce the switch IP, you can use option --ip <IP>command.
This action is takes about 40 seconds.



Friendly Reminder: The kee-switch power-reset command isn't supported with the fiber switch model SG3508PD.



A working example is shown in the information listed below:



A non working example is shown in the example below:


 


Am I able to connect to the switch? Use the command below to see if this is possible.


A working example is shown below.

A non-working example is shown below.



How to check for RX Errors?

When a switch is installed on a server, using the command 

check-rx-errors will not provide a sum of errors on the camera interfaces.



To check if there are any RX errors appearing on the interfaces, you will need to access the arena using Grafana. Once on Grafana you will need to check the graphs “Switch RX Error” and the “Last 2 Week RX Error count”. An example of this is listed below.






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