In this article, we will discuss how to upload game files from your computer in the Synergy Sports Video Express application.
Instructions for Uploading Files
1. Initiate an Upload
If you are on the Video Express splash page, select Start Upload
If you are on the Home Screen, click New Upload
2. Choose What Type of File You are Uploading
Choose to upload a New Game Upload, Box Score/Play by Play, or Non-Game Upload.
3. Select Game Parameters
Select the Season, League, and Team for the game you wish to upload to. A list of games will appear in reverse chronological order with the most recent game at the top.
4. Select Game to Upload to
Locate the game you wish to upload to. In the game list, click to highlight the row and click Upload in the lower right.
NOTE: If the game does not appear on the schedule, provide Synergy Support with the following information via email. The game will be added as soon as possible and notification will be sent via email that the game is available for upload:
- Date of game
- Home Team
- Away Team
5. Confirm/Continue
Additional information and instructions will be displayed. You can choose to skip these instructions on subsequent uploads by clicking the Do not show me this message again checkbox in the lower left.
Click Continue at the lower right of the window to proceed to the next step. Clicking Cancel at any time will redirect back to the Video Express Home Screen.
6. Choose Files
A Select Files Dialog box will open. Select the files you wish to upload, and then click Open to initiate the upload.
NOTE: If you are uploading Box Score/Play-by-Play, you will need to upload HTML or HTM files. If you are uploading video, make sure the files being selected are one of the Accepted Video Formats for Uploads.
7. Select Quality
If you are uploading a video, you will be prompted to select whether your game is Standard Definition or High Definition. If you do not know, please choose Standard Definition.
8. Monitor Upload Progress til Complete
You will automatically be redirected back to the Home Screen where the game will be listed in the progress section. Watch the progress from the Rip, Upload, and Speed columns.
Additional Tips
All uploads are ripped to the local hard drive before being uploaded to the Synergy servers. This allows an upload to be resumed where it left off if it gets interrupted. Any interruption prior to Rip being completed, such as Video Express being closed or the computer turning off, will result in the upload process needing to be started over.
Upload Progress will remain blank until Rip Video Progress is complete. If the upload is interrupted during this phase the upload will automatically continue where it left off upon reopening Video Express. Once upload progress says “Complete” the game is available on Synergy’s servers.
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