Minimum Requirements
Synergy requires the following minimum specifications to run the Basketball application
Mac
macOS Catalina 10.15 or later
- Other Supported Versions: macOS 11 (Big Sur), macOS 12 (Monterey)
Intel quad-core i5 processor or greater
At least 2.3GHz before Turbo Boost
- 8 GB RAM or greater
- 512 GB or greater hard disk storage
- Discrete graphics card
- Display resolution 1280 x 800 or better
Windows
Windows 10 (64-bit)
- Other Supported Version: Windows 11
Intel quad-core i5 processor or greater
At least 2.3GHz before Turbo Boost
8 GB RAM or greater
512 GB or greater hard disk storage
Discrete graphics card
Display resolution 1024 x 768 or better
*Note: Multi-core i3 devices that meet the requirements above will support basic playlist viewing and sharing but might experience performance downgrades with advanced capture and editing workflow.
Recommended
Synergy recommends the following specifications for running most Synergy applications, including the Basketball app. If you are purchasing a new Mac computer, then a quad-core processor and a discrete graphics card are essential. For Windows, a multi-core processor is essential. Increased RAM, at or greater than the recommended configuration below, and sufficient hard disk space or video backup storage, are the next most important options to consider for capture and editing workflows.
Mac
- macOS Catalina 10.15 or higher
- Intel quad-core i7 processor or greater
- At least 2.3 GHz before Turbo Boost
- 16 GB RAM or greater
- 512 GB or greater hard disk storage
- Discrete graphics card
Windows
- Windows 10 (64-bit)
- Intel quad-core i7 CPU or greater
- At least 2.5 GHz before Turbo Boost
- supported processor architecture: x86, x64 (ARM is not supported)
- At least 2.5 GHz before Turbo Boost
- 16 GB RAM or greater
- 512 GB or greater hard disk storage
- Discrete graphics card
*Note: AMD processors, equivalent to the quad-core Intel i7, should also provide good performance
How to check your minimum requirements
Windows
1. Click the Windows icon in the lower left-hand portion of your screen.
2. Once the toolbar is open, click System.
3. Locate the edition under Windows Specifications.
4. If the Edition does not match the new minimum requirements, please update your operating system.
Mac
1. Click on the Apple icon in the upper left-hand portion of your screen.
2. Click About This Mac.
3. In the Overview tab, locate the section that notes your macOS and identify the version listed under it.
If you need any assistance updating your operating system or have any other questions related to Synergy applications, please don't hesitate to reach out to our Support Team via email at [email protected] or by phone at 1-800-411-1627.