Step 1:
To understand how the minimum bandwidth requirement is computed, you will need to go to the Stream Configurations tab on the left hand side of your MyArena page.
Step 2:
Within the Video Stream Configuration page, select the appropriate competition by clicking on the arrow on the far right side of the page.
Step 3:
In the image below, you will check to see what your current "Bitrate" is set at.
Note: You will notice that the selected value in calculated in kbps (kilobits per second). If you want to know the value is in Mbps (Megabits per second), you divide the former (kilobits) by approximately 1000 (1024 to be more precise).
Example 1: If the Bitrate selected is 2500Kbps, then 2500/1024 = 2.44Mbps will be the minimum bandwidth required for your arena.
To ensure there is no problem in your arena, we recommend that the bandwidth at your arena should be at least 20% above this value.
Friendly Reminder: If you choose the Custom RTMP Configuration option under the "Web live stream" header and/or enable the "Live video for Keemotion iOS and web pages" option, the minimum bandwidth required will be multiplied by 2. Please see these settings below.
Example 2: If the Bitrate selected is 2500Kbps, then (2500/1024)x2 = 4.88Mbps will be the minimum bandwidth required for your arena.
Friendly Reminder: The average bandwidth is calculated over the last 3 days. This means that if your server had a drop in your Internet connection it will impact the way the bandwidth is reported to MyArena.
Example: For instance, it will stay red for 3 days, even though the Internet has been back for 2 days.
Friendly Reminder: If you need any further assistance, please feel free to contact us and we will be more than happy to help!
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