Video Express for Basketball: How to Upload a DVD to Synergy

Modified on Fri, 5 Jul at 5:08 PM

Overview

In this article, we will discuss how to upload game files from a DVD in the Synergy Sports Video Express application. 

 

Instructions

1. Find New Upload

Click on New Upload.

new upload.png

2. Choose What Type of File You are Uploading

Choose if you are uploading a Game or the Box Score/Play by Play

choose upload.png

 

3. Select Game Parameters

Select the Season, League, and Team of the game to upload.

choose game upload.png

A list of games will appear in reverse chronological order with the most recent game at the top. The game list will contain the following headers:

  • Game Date
  • Game

 

4. Select Game to Upload

Locate the game to be uploaded in the game list and click on the upload button in the row.

select game to upload.png

If the game does not appear on the schedule, provide Synergy Support with the following information via email. The game will be added as soon as possible and notification will be sent via email that the game is available for upload:

  • Date of game
  • Home Team
  • Away Team

 

5. Confirm/Continue

Additional information on uploading a game will be displayed. It will inform you to insert a clean, unscratched DVD of the game being uploaded into the computer and that files can be uploaded directly from the computer’s hard drive. Click on the Continue button at the bottom of the Video Express application to continue to the next step. Clicking on the cancel button at any time will redirect back to the Video Express Home Screen.

6. Insert DVD

Additional information on uploading a game will be displayed. It will inform you to insert a clean, unscratched DVD of the game being uploaded into the computer and that files can be uploaded directly from the computer’s hard drive. Click on the Continue Button at the bottom of the Video Express application to continue to the next step. Clicking on the Cancel Button at any time will redirect back to the Video Express Home Screen.

 

7. Click Computer/DVD

Click on Computer or My Computer (on a Mac, click directly on the DVD)

 

8. Engage Drive

Double click on your DVD (or CD) drive

 

9. Open Folder

Double click on the folder titled Video_TS. All DVDs that contain video will have a Video_TS folder. Some DVDs may have additional folders, but only the Video TS is necessary in the upload process.

 

10. Select Files

Click on one of the files on the right. Now, hold the “Ctrl” key down on your keyboard (Command for Mac users), then press the “A” key to highlight all of the files. It is important to select every file in the Video_TS folder.

 

11. Start Upload

Click on the “Open” button in the lower right corner of the dialog window to begin the upload.

The upload has started. You will automatically be redirected back to the Video Express home screen where the game will be listed in the progress section. The upload is completed when the Upload Progress section displays "Complete" in the row for any particular game.

upload.png

Uploading Computer Files

To learn how to upload computer files to Synergy follow How to Upload Computer Files to Synergy.

 

Additional Tips

All uploads are ripped to the local hard drive before being uploaded to the Synergy servers. This allows an upload to be resumed where it left off if it gets interrupted. Any interruption prior to the rip being completed, such as Video Express being closed or if the computer is powered off, will require that the upload process be started again. Upload Progress will remain blank until Rip Video Progress is complete. If the upload is interrupted during this phase, the upload will automatically continue where it left off from upon reopening Video Express. Once upload progress says “Complete” the game is available on Synergy’s servers.

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